Boiler Installation Fault

New boiler installed incorrectly — leaks, faults, or safety hazard.

What to do

Complain to your provider for 8 weeks; if unresolved, escalate to your energy/water ombudsman or ADR scheme. For disconnections, contact your regulator — vulnerable households have protections.

Real-life examples library

Detailed, sourced scenarios are being added service by service. You can browse the examples already published, or find the right authority for your situation now.

Browse the examples library

Authorities & dispute bodies for this claim

Find your country below and contact the relevant body — many accept complaints via an online form.

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