Getting Started Guide

Search our global directory of claim organisations — ombudsmen, regulators, consumer bodies, and legal aid. Filter by country, claim type, and subject area to find exactly who handles your issue.

Not sure who to contact? Answer a few quick questions and our smart matcher will suggest the best organisations for your specific situation.

Start a new case with our guided intake form. It walks you through what happened, collects key details, and uses AI triage to assess your claim — all in plain language.

Add documents, photos, emails, and other evidence to your case. Everything is encrypted and private — only you and authorised reviewers can see it.

Build a chronological timeline of events and evidence updates. Print it as a four-quadrant A4 sheet for tribunals or export it as a PDF.

Learn about your rights, the claims process, and how to build a strong case. Our courses are free, self-paced, and cover employment, housing, consumer, and discrimination law.

Get pre-filled templates and letter drafts for common claim types — complaint letters, subject access requests, and more.

See how others resolved similar claims — real outcomes, timelines, and key learnings from cases that succeeded.

Browse our curated directory of legal tools and services — document management, legal research, identity protection, and more. Many come with affiliate discounts.

Got questions? Our Help Center has FAQs, guides, and jurisdiction-specific information to walk you through every step.