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Financial Arbiter of the Czech Republic

Independent statutory ombudsman resolving disputes between consumers and financial institutions — banks, insurance companies, investment services, payment institutions and e-money issuers. Decisions binding on the institution.

Response Time
~105 days
Languages

cs, en

Cost
Free to use
Online Filing
Available

Contact Directly

You can file your claim directly with Financial Arbiter of the Czech Republic using their official channels.

Eligibility Notes

Typical resolution: 3–4 months. Fee: Free. Online form: https://www.finarbitr.cz/cs/podat-navrh.html. Must first complain formally to the financial institution and receive a final response (or wait 30 days).

Organization Type

regulator

Jurisdiction

Country

CZ

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