Financial Ombudsman Service
Free, independent ombudsman resolving disputes between consumers and UK-authorised financial firms. Decisions legally binding on the firm. Can award up to £415,000 compensation. Covers banks, insurance, investments, mortgages, credit.
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Contact Directly
You can file your claim directly with Financial Ombudsman Service using their official channels.
Eligibility Notes
Typical resolution: 3–9 months. Fee: Free. Online form: https://www.financial-ombudsman.org.uk/make-a-complaint. Must first complain to the firm and receive a Final Response letter (or wait 8 weeks).
Organization Type
ombudsman
Jurisdiction
Country
GB
Related Case Studies
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