Office of Communications
UK communications regulator. For individual disputes, directs consumers to approved ADR schemes (CISAS or Ombudsman Services: Communications) after 8 weeks of unresolved complaint with provider.
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Contact Directly
You can file your claim directly with Office of Communications using their official channels.
Eligibility Notes
Typical resolution: Via ADR scheme: 4–8 weeks. Fee: Free. Online form: https://www.ofcom.org.uk/phones-and-broadband/how-to-complain. Contact your provider first for 8 weeks, then escalate to Ombudsman Services: Communications (0330 440 1614) or CISAS.
Organization Type
regulator
Jurisdiction
Country
GB
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