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Commissioner for Complaints for Telecom-television Services

Independent ombudsman resolving disputes between Canadians and their phone, internet and TV service providers. All major carriers participate. Binding decisions.

Response Time
~68 days
Languages

en, fr

Cost
Free to use
Online Filing
Available

Contact Directly

You can file your claim directly with Commissioner for Complaints for Telecom-television Services using their official channels.

Eligibility Notes

Typical resolution: 45–90 days. Fee: Free. Online form: https://www.ccts-cprst.ca/consumers/submit-a-complaint/.

Organization Type

regulator

Jurisdiction

Country

CA

Case Studies Coming Soon

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