Ombudsman for Banking Services and Investments
Canada's national financial services ombudsman. Investigates complaints against banks and investment firms that are OBSI members. Recommendations are not binding but are followed by virtually all members.
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Contact Directly
You can file your claim directly with Ombudsman for Banking Services and Investments using their official channels.
Eligibility Notes
Typical resolution: 4–6 months. Fee: Free. Online form: https://www.obsi.ca/en/making-a-complaint/. Must first complain to the firm and allow 90 days for a response before escalating to OBSI.
Organization Type
ombudsman
Jurisdiction
Country
CA
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