Federal Financial Supervisory Authority
Federal financial regulator and consumer complaints authority. Handles complaints about banks, insurance, investment firms and payment services. Operates a free consumer mediation service (Verbrauchertelefon).
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Contact Directly
You can file your claim directly with Federal Financial Supervisory Authority using their official channels.
Eligibility Notes
Typical resolution: 3–6 months. Fee: Free. Online form: https://www.bafin.de/DE/Verbraucher/Kontakt/kontakt_node.html.
Organization Type
regulator
Jurisdiction
Country
DE
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