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Directorate General for Competition, Consumer Affairs & Fraud Control

French consumer and fraud control authority. Investigates unfair commercial practices, product safety and online fraud. Consumer-facing reporting via SignalConso portal.

Response Time
~135 days
Languages

fr, en

Cost
Free to use
Online Filing
Available

Contact Directly

You can file your claim directly with Directorate General for Competition, Consumer Affairs & Fraud Control using their official channels.

Eligibility Notes

Typical resolution: 3–6 months. Fee: Free. Online form: https://signal.conso.gouv.fr/. Accepts cross-border complaints.

Organization Type

consumer org

Jurisdiction

Country

FR

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