Electronic Communications Mediator
Independent mediator for telecom and internet disputes in France. After 2 months of unresolved complaint with provider, consumers can refer to this free service. Covers Orange, SFR, Bouygues, Free etc.
fr
Contact Directly
You can file your claim directly with Electronic Communications Mediator using their official channels.
Eligibility Notes
Typical resolution: 90 days. Fee: Free. Online form: https://www.mediateur-telecom.fr/.
Organization Type
regulator
Jurisdiction
Country
FR
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