Reserve Bank — Integrated Ombudsman Scheme
Single-window ombudsman for all RBI-regulated entities: banks, NBFCs, payment operators. File online at cms.rbi.org.in. Covers unauthorised transactions, mis-selling, digital payment failures, ATM/credit card disputes.
Response Time
~60 days
Languages
hi, en
Cost
Free to use
Online Filing
Available
Contact Directly
You can file your claim directly with Reserve Bank — Integrated Ombudsman Scheme using their official channels.
Eligibility Notes
Typical resolution: 30–90 days. Fee: Free. Online form: https://cms.rbi.org.in/.
Organization Type
ombudsman
Jurisdiction
Country
IN
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