Ministry of Internal Affairs and Communications — Telecom
MIC handles telecom consumer disputes. ADR via Telecommunications Consumer Centre (TCC / テレコム消費者相談センター). Covers mobile, internet, IP phone disputes with Japanese carriers.
ja
Contact Directly
You can file your claim directly with Ministry of Internal Affairs and Communications — Telecom using their official channels.
Eligibility Notes
Typical resolution: 1–2 months. Fee: Free. Online form: https://www.soumu.go.jp/.
Organization Type
regulator
Jurisdiction
Country
JP
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