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Authority for Consumers & Markets

Dutch consumer, competition and telecom regulator. Enforces consumer rights, telecommunications regulation and digital market rules. EU CPC network member for cross-border enforcement.

Response Time
~135 days
Languages

nl, en

Cost
Free to use
Online Filing
Available

Contact Directly

You can file your claim directly with Authority for Consumers & Markets using their official channels.

Eligibility Notes

Typical resolution: 3–6 months. Fee: Free. Online form: https://www.consuwijzer.nl/klacht-indienen. Accepts cross-border complaints.

Organization Type

consumer org

Jurisdiction

Country

NL

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