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National Board for Consumer Disputes

Sweden's national consumer ombudsman board. Provides free ADR for most consumer disputes. Decisions not legally binding but companies usually comply. Covers goods, services, digital products, travel, telecom.

Response Time
~135 days
Languages

sv, en

Cost
Free to use
Online Filing
Available

Contact Directly

You can file your claim directly with National Board for Consumer Disputes using their official channels.

Eligibility Notes

Typical resolution: 3–6 months. Fee: Free. Online form: https://www.arn.se/en/make-a-complaint/.

Organization Type

consumer org

Jurisdiction

Country

SE

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