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Consumer Authority

Norway's consumer authority. Enforces marketing and contract rules, monitors e-commerce and digital services. For individual dispute resolution, use the Consumer Council (Forbrukerrådet).

Response Time
~135 days
Languages

no, en

Cost
Free to use
Online Filing
Available

Contact Directly

You can file your claim directly with Consumer Authority using their official channels.

Eligibility Notes

Typical resolution: 3–6 months. Fee: Free. Online form: https://www.forbrukerradet.no/klage/. Accepts cross-border complaints. For ADR: Forbruker Europa (ECC Norway) handles EEA cross-border disputes. +47 23 400 500 | forbruker.europa@forbrukerradet.no

Organization Type

consumer org

Jurisdiction

Country

NO

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