Consumer Affairs — Arbitration and Mediation System
Spain's Consumer Arbitration System — free, binding ADR for consumer disputes. Local Juntas Arbitrales handle claims. Also file via municipal OMIC (Oficina Municipal de Información al Consumidor).
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Contact Directly
You can file your claim directly with Consumer Affairs — Arbitration and Mediation System using their official channels.
Eligibility Notes
Typical resolution: 3–6 months. Fee: Free. Online form: https://www.consumo.gob.es/es/reclamacion. Accepts cross-border complaints.
Organization Type
consumer org
Jurisdiction
Country
ES
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