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Financial Services Ombudsman (Ombud for Financial Services Providers)

South Africa's financial services ombudsman. Handles disputes about financial advisers, brokers, and product providers (investments, insurance, financial planning). Decisions are binding. Free.

Response Time
~180 days
Languages

en, af

Cost
Free to use
Online Filing
Available

Contact Directly

You can file your claim directly with Financial Services Ombudsman (Ombud for Financial Services Providers) using their official channels.

Eligibility Notes

Typical resolution: 3–9 months. Fee: Free. Online form: https://www.faisombud.co.za/lodge-a-complaint/.

Organization Type

ombudsman

Jurisdiction

Country

ZA

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