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Consumers Association of Singapore

Singapore's primary consumer advocacy and ADR organisation. Operates CaseTrust accreditation. Mediates consumer-business disputes. For e-commerce fraud also use Small Claims Tribunal.

Response Time
~45 days
Languages

en, zh, ms, ta

Online Filing
Available

Contact Directly

You can file your claim directly with Consumers Association of Singapore using their official channels.

Eligibility Notes

Typical resolution: 30–60 days. Fee: SGD $10–30 (mediation). Online form: https://www.case.org.sg/complaint.aspx. Accepts cross-border complaints.

Organization Type

consumer org

Jurisdiction

Country

SG

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