Consumer Protection — Ministry of Business, Innovation and Employment
NZ consumer protection information and dispute resolution. Consumer Guarantees Act and Fair Trading Act apply. Disputes Tribunal handles claims up to NZD $30,000.
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Contact Directly
You can file your claim directly with Consumer Protection — Ministry of Business, Innovation and Employment using their official channels.
Eligibility Notes
Typical resolution: 1–3 months (Disputes Tribunal). Fee: NZD $45–180 (Disputes Tribunal). Online form: https://www.disputes.co.nz/. Accepts cross-border complaints. Disputes Tribunal: https://www.disputes.co.nz/ | Free financial: Financial Dispute Resolution Service (FDRS): 0508 337 337
Organization Type
consumer org
Jurisdiction
Country
NZ
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