Korea Consumer Agency
Korea's national consumer agency. Handles all consumer complaints via hotline 1372. Provides counselling, mediation and class action support. Operates International Consumer Consultation Centre for cross-border disputes.
ko, en, zh
Contact Directly
You can file your claim directly with Korea Consumer Agency using their official channels.
Eligibility Notes
Typical resolution: 1–3 months. Fee: Free. Online form: https://www.ccn.go.kr/. Accepts cross-border complaints. Cross-border helpline (English): +82-2-3460-3103 | international@kca.go.kr
Organization Type
consumer org
Jurisdiction
Country
KR
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