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Financial Supervisory Service — Consumer Protection

Korea's financial supervisory authority. Operates free financial consumer dispute mediation. Covers banks, insurance, securities, credit. Hotline 1332 for complaints.

Response Time
~60 days
Languages

ko, en

Cost
Free to use
Online Filing
Available

Contact Directly

You can file your claim directly with Financial Supervisory Service — Consumer Protection using their official channels.

Eligibility Notes

Typical resolution: 30–90 days. Fee: Free. Online form: https://www.fss.or.kr/eng/.

Organization Type

consumer org

Jurisdiction

Country

KR

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