State Secretariat for Economic Affairs — Consumer Affairs
Swiss consumer protection authority. Handles complaints about goods, online commerce and misleading advertising. Switzerland is not EU member so EU ODR does not apply; use national ADR bodies.
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Contact Directly
You can file your claim directly with State Secretariat for Economic Affairs — Consumer Affairs using their official channels.
Eligibility Notes
Typical resolution: Varies. Fee: Free. Online form: https://www.konsum.admin.ch/.
Organization Type
consumer org
Jurisdiction
Country
CH
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