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Federal Chamber of Labour — Consumer Protection

Austria's primary consumer protection body within the Chamber of Labour. Provides free legal advice and processes consumer disputes. Can take collective legal action on behalf of consumers.

Response Time
~105 days
Languages

de, en

Cost
Free to use
Online Filing
Available

Contact Directly

You can file your claim directly with Federal Chamber of Labour — Consumer Protection using their official channels.

Eligibility Notes

Typical resolution: 1–6 months. Fee: Free (AK members). Online form: https://www.konsument.at/. Accepts cross-border complaints.

Organization Type

consumer org

Jurisdiction

Country

AT

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