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Regulatory Authority for Broadcasting and Telecommunications — Consumer ADR

Austrian telecom and internet regulator. Consumer disputes can be filed with Telekommunikations-Streitschlichtung at RTR. Internet-Ombudsstelle handles online shopping and provider disputes.

Response Time
~60 days
Languages

de, en

Cost
Free to use
Online Filing
Available

Contact Directly

You can file your claim directly with Regulatory Authority for Broadcasting and Telecommunications — Consumer ADR using their official channels.

Eligibility Notes

Typical resolution: 30–90 days. Fee: Free. Online form: https://www.rtr.at/en/tk/streitschlichtung. Internet-Ombudsstelle Austria: www.ombudsmann.at | +43 1 595 21 21-20

Organization Type

consumer org

Jurisdiction

Country

AT

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